Canfor is a North American company with headquarters in Vancouver. They are one of the world’s largest producers of sustainable lumber, paper, and pulp.
Canfor came to Pivvot to get help with leadership alignment. They were considering renewing the lease of their entire building in Vancouver, which is a 50,000 SF space. They didn’t know if they were going to need all that space, but weren’t sure how to go about reducing size. There were a lot of questions regarding post-covid work arrangements, differing team needs and how to best use their office space
When Canfor assessed their staff, they had an 84% response rate yielding a persona breakdown of 9% in the office, 89% hybrid, and 2% remote. Of the hybrid workers, 83% were found to be willing candidates to book space when in the office, not needing their own dedicated space. Interestingly enough, 20% of the HQ staff was hired during COVID. Two-thirds of those hired during COVID will be in an open-plan booking arrangement. The assessment also showed their staff felt that flexibility, wellness, and efficiency were the most important which included collaborative, inclusive and diverse, digital, and environmental sustainability
The overarching problem with Canfor was whether or not to reduce their square footage. Leaders in the organization needed clarification and a deeper understanding of the needs of each employee.
We were able to reduce their SF to 28,000. With this reduction in SF, they will save 23,000 SF which is a 42% reduction from what they initially had. This will also save their staff 340 hours per week in commute time and 10 tons of CO2 per year.