Clark Wilson Case Study

Clark Wilson is a leading law practice in Vancouver, BC with a current headcount of 200 employees.

The company engaged with the Pivvot process to restructure their office  and draft an appropriate hybrid policy given the impact of the pandemic. Their management had realized that people can efficiently work from home and wanted to allow for flexibility while preserving the company culture. 

After a series of interviews with their top executives, they all agreed that some physical presence has to be maintained by all staff while allowing for increased flexibility. We carried out a thorough staff assessment to identify each worker’s persona based on factors like their role, preferred work style, commute time, and job demands. With a 80% response rate, we used the survey data to plan their new workspace, offer recommendations and forecast for the future. 

After the Pivvot staff assessment process, two thirds of employees were predicted to work out of the office in a hybrid style while most others will be working from the office full time. Of those that will work in the office, over half of their staff were willing to move to a non-assigned seating model while the rest chose to keep their dedicated desks. 

With this data, the company was able to predict staff needs within each department for strategic planning purposes using our Pivvot Dashboard tools and survey data.

The Solution

By engaging with the Pivvot process, the company was able to restructure their office space, liberating 17% of their office.  This will allow reallocation towards better use and future growth.